Contact

Let's talk

Have a question, want a quote, or need a hand? We're here. Pick the channel that suits you, we reply fast.

Email us

The simplest way to reach us for questions, quotes or partnerships. A real person replies, directly.

contact@synux.ro

Already a client?

Open a ticket from the portal and track the conversation, files and status in one place.

Open the support portal

On social

You'll also find us on social, drop us a message or see what we're working on.

We usually reply within a few hours
Mon-Fri, support in Romanian & English
Built with care in Romania
FAQ

Frequently asked questions

Everything you need to know before you start.

Do I need to be technical to use Synux?

No. We handle the setup, and you get clear alerts and reports anyone can understand. You run the business, we take care of the technical side.

How do you let me know when something goes wrong?

You get an email alert within seconds when your site goes down, when the SSL certificate expires, or when your domain is about to expire, day or night.

Which platforms does it work with?

Any website, whatever the technology. For WordPress we're also building a dedicated plugin, with monitoring from inside the site.

How long until monitoring starts?

The same day. You create your account in seconds and we connect your site to monitoring, nothing to install on your end.

Do I need a card? Can I cancel anytime?

You start with 30 days of Pro free, no card. There's no commitment, cancel anytime, straight from your account.

What are the included support hours?

Paid plans include monthly support hours for changes and help from our team, not just monitoring, but real maintenance.

Still have questions? Get in touch